Comments
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Hello All the malware is located in the archive stored by the email client. Please delete all unknown messages and also empty the trash/junk/spam folder. Take care. Christian, I erased all mails in the original locations, but still same thing ( I have 18 days left, I'm doubting to buy a new one, because I don't like to see…
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Hi Yes, you can post here some screenshots and we will analyze them to see where is the issue. Take care. Mmmm strange, I did in my last post, but... I (also) can't see them now... Here again: Hope you understand the issue here. Thanks. /applications/core/interface/file/attachment.php?id=10831" data-fileid="10831"…
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Hello, In this case, please run another scan and look in that folder for a new log. Thank you! I tried to scan (again and again) everything. But no chages in my problem, and no log in the location you tell me. (can't find the folder Bitdefender) Do the screen shots help? Hope you understand what is happening, I have no…
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Hello, Please use the steps below to retrieve the scan log file from it's location: - Open Finder by clicking on Go > Computer or press Shift-Command-C - Go to Macintosh (or the name of the computer) then Library > Application Support > BitDefender > Logs - Send us the latest file as an attachment in a reply to this post.…
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Hello Did you restarted the system after you deleted those files manually? Did you run another scan? Thank you! Christian, Yes I tried, multiple times. Nothing (
