Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

metaguy

Comments

  • On a separate question to admin I mentioned for them to look at this thread.
  • Tmod700 - don't UPDATE. See my thread above yours.
  • I doubt 2016 would work, as 2017 didn't work for me until we updated to 2018. You must run bitdefender's uninstall program first, not from Programs and Features. Not all techs are the same. Suggest getting back to them and have them look at my case # 2017072703520001 by Georgiana CIURESCU, Senior Technical Support…
  • atc.xml This worked for me, and I hope you,too. It's from an excellent Bitdefender tech. Be careful to follow directions exactly. Good luck. I am updating this from a few minutes ago because I forgot the attachment, and I've rearranged the content for what I think is an easier read. Metaguy Thank you for all the help you…
  • This worked for me, and I hope you,too. It's from an excellent Bitdefender tech. Be careful to follow directions exactly. Good luck. Thank you for all the help you put into solving this issue. We apologize for not being able to reply sooner. If Active Threat Defense remains disabled, please right click on the…
Avatar