Comments
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I'm glad I got away from this. I read the news and saw this, and thought, man, what a wise choice to go to another product. Look what happens with this company.. they ignore you when you need help, and now they screw a bunch of peoples' machines and supply an apology and a laundry list of things you have to waste YOUR time…
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On XP SP3, vsserv.exe from BD 2008 is using in this moment 4560 kb of memory. Are you using IS?
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Hello Mark Harney, This no support forum but an user forum. Only virusresearchers are active no support people. Yeah, it's about like sending Bitdefender your diagnostic stuff they ask for.. you send, they ignore.
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I have been disappointed as well, regarding a problem with vssserv.exe in BD IS gobbling all the VM, they act like it's something they haven't heard of before. They haven't answered me back after I went through all the instructions they wanted me to, to collect information. Why would a company offer an online support forum…
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This happens on both the computers I have - changing the scan options to just executables helps, but does not solve the problem. It's clear that there is a problem with the software, and though I have gone to the trouble to jump through BitDefender's hoops to give them the diagnostic information they request via that…
