mikep6dd

Hello all, Just wanted to confirm that version 16.23.0.1637 has apparently fixed the lack of printing problem. I now have version 16.24.0.1682 and can confirm the printing function now works.

Hello all Just wanted to let you know that the last contact I had from Bitdefender Customer Care was on 20th October, when they said they would let me know when a fix for this non-printing situation is released. Please don't hold your breath!

Hello All Just to keep you in the frame, Bitdefender subsequently sent me a log file which I had to activate and return the results to them. This has now apparently been sent to their testing team and the results of their findings are awaited.

Hello Guys Just wanted to say that I am using Safepay with Bitdefender Internet Security 2013 and I'm not experiencing your problem. I don't however bank with Lloyds, but do have to enter memorable info into drop down boxes as you do. So, this may not be a Bitdefender problem. Don't know if any of you have noticed my other…

I have to say that I share empezza's frustration that Safepay takes over the entire screen and doesn't allow acces to other programmes such as Passwords Manager. I too normally have to refer to a similar programme to log into my internet bank sites, whereas now I'm having to go to this programme first to get the required…

Hello All Bitdefender's first suggestion was to unistall any other type of security software that I have running alongside Bitdefender Internet Security, in case of interference. I had McAfee SiteAdvisor, Zemana Antilogger, SUPERAntiSpyware and they also suggested Systweak's Advanced System Optimizer. This has something…

Well Columbo, looks like we're unlucky and Astromax isn't! I've posed the same question to Bitdefender. As and when I get a reply, I'll post the details.

Hello Columbo Thanks for the advice, which works. "Help" doesn't explain it anywhere near as clearly as you did. By the way, you will see that when I try to add a reply, the previous entry seems to get repeated before I can add mine. What on earth am I doing wrong here? I don't normally have these difficulties - didn't…

Hi Mike, and welcome As you have found out Safepay will not open even if you have it set to open (in settings) when you type in a banking site on in your normal browser. I think it needs to be told more than that, try this: * Open Safepay * Type in a domain in the address bar, including .com, i.e. amazon.com * when the web…

It has occurred to me that since I'm based in the UK, Safepay may not recognise its banks and/or its retailers. Sounds a bit of a long shot, but does anyone know if this is true?

I've recently invested in Bitdefender Internet Security 2013 and I can't seem to get Safepay to work at all, despite trying a programme repair. It certainly doesn't appear when I go onto relevant banking or retailing sites in automatic mode. I don't seem to be able to enter any domain names in manually. The only thing it…