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Comments
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Hello all, Just wanted to confirm that version 16.23.0.1637 has apparently fixed the lack of printing problem. I now have version 16.24.0.1682 and can confirm the printing function now works.
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Hello all Just wanted to let you know that the last contact I had from Bitdefender Customer Care was on 20th October, when they said they would let me know when a fix for this non-printing situation is released. Please don't hold your breath!
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Hello All Just to keep you in the frame, Bitdefender subsequently sent me a log file which I had to activate and return the results to them. This has now apparently been sent to their testing team and the results of their findings are awaited.
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Hello Guys Just wanted to say that I am using Safepay with Bitdefender Internet Security 2013 and I'm not experiencing your problem. I don't however bank with Lloyds, but do have to enter memorable info into drop down boxes as you do. So, this may not be a Bitdefender problem. Don't know if any of you have noticed my other…
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I have to say that I share empezza's frustration that Safepay takes over the entire screen and doesn't allow acces to other programmes such as Passwords Manager. I too normally have to refer to a similar programme to log into my internet bank sites, whereas now I'm having to go to this programme first to get the required…
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Hello All Bitdefender's first suggestion was to unistall any other type of security software that I have running alongside Bitdefender Internet Security, in case of interference. I had McAfee SiteAdvisor, Zemana Antilogger, SUPERAntiSpyware and they also suggested Systweak's Advanced System Optimizer. This has something…
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Well Columbo, looks like we're unlucky and Astromax isn't! I've posed the same question to Bitdefender. As and when I get a reply, I'll post the details.
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Hello Columbo Thanks for the advice, which works. "Help" doesn't explain it anywhere near as clearly as you did. By the way, you will see that when I try to add a reply, the previous entry seems to get repeated before I can add mine. What on earth am I doing wrong here? I don't normally have these difficulties - didn't…
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Hi Mike, and welcome As you have found out Safepay will not open even if you have it set to open (in settings) when you type in a banking site on in your normal browser. I think it needs to be told more than that, try this: * Open Safepay * Type in a domain in the address bar, including .com, i.e. amazon.com * when the web…
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It has occurred to me that since I'm based in the UK, Safepay may not recognise its banks and/or its retailers. Sounds a bit of a long shot, but does anyone know if this is true?
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I've recently invested in Bitdefender Internet Security 2013 and I can't seem to get Safepay to work at all, despite trying a programme repair. It certainly doesn't appear when I go onto relevant banking or retailing sites in automatic mode. I don't seem to be able to enter any domain names in manually. The only thing it…
