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Followup: I tried deleting the xml file on both machines as suggested. One machine is working (for now) the other did not work. In fact the second machine is now worse off. It TRIES to run the scan, claims that it is running the scan, but nothing ever happens -- the scan does not actually run, the last scan date does not…
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For me it is a dealbreaker. I have too many personal machines to manage to have to mess with this. This has been a problem for me since version 10 and because of it when I needed an AV product for my other machines (I already had 2 2-year BD licenses) and for my wife's and daughter's machines I went to Kaspersky. Like…