Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

mkn

Comments

  • If you agree, we recommend to upgrade for free to BitDefender 2010 following the next steps. Before you do this, due to some incompatibilities with Google Desktop, we recommend you to uninstall this program temporarily and then perform the upgrade . Are you serious? Really? Having read the experience people have had with…
    in Security Center Stealing Focus Comment by mkn September 2009
  • Okay, that's it. I am feeling a lot better now having completely uninstalled Bitdefender 2009 after five months of daily usage. The frustration grew too hight due to the following reasons: - Continuous needs to reboot after updates during the early weeks - The software getting the "update has never been performed" error…
    in Security Center Stealing Focus Comment by mkn September 2009
  • Hello Chris! I understand that it can be frustrating at times. Richard, As for the performance: I and many others have experienced the same problems without using any other show stoppers. At some point I even tried to use BD in "gaming mode" to get my work done. Now I have this focus stealing problem which is VERY…
    in Bitdefender Has My Computer In A Choke Hold! Somebody Help Before I Break Something! Comment by mkn August 2009
  • Try to run the file that I have sent you through the email and let us know if the BitDefender icon is displayed near your computer clock after that . Yes, the icon is now restored. On the other hand a couple of other systray icons where lost even though the processes continued running. Well, never mind, I will possibly…
    in Update Problem Comment by mkn August 2009
  • The process to "patch" the non-working BitDefender looked somewhat suspicious and lengthy (a full scan was needed) and I simply did not have the time for that (have some work to do). Instead, I chose the quick way (well, if one can talk about any quick ways when doing anything with BitDefender) and reinstalled it. I think…
    in Update Problem Comment by mkn August 2009
  • Hello Terminaato , We have sent you an email that contains a patch that should fix this issue and the steps that will help you send us back some reports that will help us further investigate this sittuation , in case the patch has no effect. Please reply when you have time . Thank you . I seem to be suffering from the same…
    in Update Problem Comment by mkn August 2009
  • @mkn I created the support ticket yesterday and sent you an e-mail immediately after creating it - I will try to send it again and in case you do not receive it we will try to confirm you e-mail address by PM. Please check your Inbox for the e-mail, your ticket ID is 200904291005267. Forget it. The emails you are sending…
    in Bd Internet Security 2009 Freezes My Pc ,pls Help! Comment by mkn May 2009
  • @ airy033, Damocles and mkn This situation will require further troubleshooting - I have created support tickets in our database for everyone reporting this issue, please reply to the e-mail that I have sent when you have the time. So far no email received. As for "further troubleshooting": The need to reboot the…
    in Bd Internet Security 2009 Freezes My Pc ,pls Help! Comment by mkn April 2009
  • Well, I have to say I am astonished and angry at the same time. I did a thorough search late last year and BitDefender was on top in all reviews. So, after finally getting fed up with AVG speed I purchased a 12-month BD license. What I am now experiencing is a HORRENDOUSLY slower speed and the need to reboot the computer…
    in Bd Internet Security 2009 Freezes My Pc ,pls Help! Comment by mkn April 2009
Default Avatar

All Time Leaders

Defenders of the month