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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I can't remove management console of my work also I'm very sure like i was sure about forefront tmg client it's not conflict with bitdefender at all since i had those software beside it before I'm still waiting for another solution after your support team review my log files I sent to you. Or maybe another version. Or…
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Hello Could you please remove also the management console and all the security software that you have on your PC and can cause conflict with Bitdefender? Thank you! I can't remove management console of my work also I'm very sure like i was sure about forefront tmg client it's not conflict with bitdefender at all since i…
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Hello In the new logs I have found a new security solution installed and back then Bitdefender was also installed. I will send you further instructions via PM. After removing that solution, Bitdefender should work properly. Take care. the same Issue still exist. I removed the forefront tmg client which I use only for…
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Still having the same issue after time the widget displays Services not responding and everything stops working. I can not reboot the computer or shut it down and have to turn of the power. that exactly what I suffered from more than 2 weeks with no help at all but remove and reinstall and so on. something really wrong…
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Hello Since you have reinstalled the product, please regenerate some new logs and send them via PM so I can analyze them. Thank you very much! I send You the link for support files. I hope you could examine them as soon as possible. meanwhile I can't use My PC with this lag so I removed again bitdefender TS 2013 and I will…
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Hello I will send you further instructions via PM. After you follow them, please reboot the PC before updating Bitdefender. Just after you finish the install process, reboot the PC. Thank you! I do what you asked excatly twice and again services are not responding and my PC is unstable.
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I will leave my computer on all day and after a while, maybe an hour or so the widget will display "services not responding" and my computer itself stops accepting any commands and I have to cut the power and reboot. I have no idea what the issue may be at this time. I have already uninstalled and reinstalled and I have…
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Hi In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper. Please follow the steps below and send us the result: a ) Go to this page http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file. b ) Extract…
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I already tried that before and it didn't help then I removed the whole software then reinstall it again once I update and reboot the problem appears again. To Explain more what I did before I post to this forum: - first I tried to repair from start menu under bitdefender TS2013, then I removed it using Uninstall tool for…
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Hello Welcome to the forums! Please Repair the current instance of the product and let me know if everything is OK after: http://forum.bitdefender.com/index.php?showtopic=35489 Take care. I already tried that before and it didn't help then I removed the whole software then reinstall it again once I update and reboot the…
