mohamednabilk

I can't remove management console of my work also I'm very sure like i was sure about forefront tmg client it's not conflict with bitdefender at all since i had those software beside it before I'm still waiting for another solution after your support team review my log files I sent to you. Or maybe another version. Or…

Hello Could you please remove also the management console and all the security software that you have on your PC and can cause conflict with Bitdefender? Thank you! I can't remove management console of my work also I'm very sure like i was sure about forefront tmg client it's not conflict with bitdefender at all since i…

Hello In the new logs I have found a new security solution installed and back then Bitdefender was also installed. I will send you further instructions via PM. After removing that solution, Bitdefender should work properly. Take care. the same Issue still exist. I removed the forefront tmg client which I use only for…

Still having the same issue after time the widget displays Services not responding and everything stops working. I can not reboot the computer or shut it down and have to turn of the power. that exactly what I suffered from more than 2 weeks with no help at all but remove and reinstall and so on. something really wrong…

Hello Since you have reinstalled the product, please regenerate some new logs and send them via PM so I can analyze them. Thank you very much! I send You the link for support files. I hope you could examine them as soon as possible. meanwhile I can't use My PC with this lag so I removed again bitdefender TS 2013 and I will…

Hello I will send you further instructions via PM. After you follow them, please reboot the PC before updating Bitdefender. Just after you finish the install process, reboot the PC. Thank you! I do what you asked excatly twice and again services are not responding and my PC is unstable.

I will leave my computer on all day and after a while, maybe an hour or so the widget will display "services not responding" and my computer itself stops accepting any commands and I have to cut the power and reboot. I have no idea what the issue may be at this time. I have already uninstalled and reinstalled and I have…

Hi In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper. Please follow the steps below and send us the result: a ) Go to this page http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file. b ) Extract…

I already tried that before and it didn't help then I removed the whole software then reinstall it again once I update and reboot the problem appears again. To Explain more what I did before I post to this forum: - first I tried to repair from start menu under bitdefender TS2013, then I removed it using Uninstall tool for…

Hello Welcome to the forums! Please Repair the current instance of the product and let me know if everything is OK after: http://forum.bitdefender.com/index.php?showtopic=35489 Take care. I already tried that before and it didn't help then I removed the whole software then reinstall it again once I update and reboot the…