moonrakerz

This whole thing is getting more and more bizarre !! I left the computer for an hour or so and came back to find a flag on the screen telling me that I had to restart the PC to complete a BD update. I did so and now Safepay is partially working properly again. Some bookmarks will go straight to the website in question. The…

Have uninstalled and reinstalled BD iaw your instructions. Now worse than before. I have tried getting into various sites from Safepay; 4 banking sites I get "Navigation failed" The navigation to…

This isn't really a new topic - all these problems appear to have been caused by the same poorly implemented BD update.

I can now (apparently !) do a scan, but.................. Safepay is still telling me that every time that I try and use it to get into a bank that it is "untrustworthy". I also get an "SSL error" at the top of the bookmarks page. I have no problems using Ice Dragon (Firefox), Edge or Chrome. Surely Safepay is a browser in…

14 minutes ago, cowboyspeedy88 said: i think it has to do somthing with the last update from windows 10 because on 1 pc i have windows 10 version 1809 and with this one the scan will not continue but the other pc is on windows 10 veruiosn 1803 and there is nothing wrong with the scan i hope it help to solved the problem…

19 minutes ago, John B. said: Great idea! That appears to be working, even though the progress indicator is stuck at 1%, Same here - a manual Contextual Scan appears to be running OK. After 6 minutes had scanned 500,000 items - after 10 mins has reached 6% ! Fingers crossed ....

3 hours ago, moonrakerz said: It's gone VERY quiet at Bitdefender HQ...............................say something - even if it's only "goodbye" ! Last post from HQ just before midday Friday. Sorry, I forgot - POETS day of course; maybe someone back tomorrow, unless it's a bank holiday in Romania..................disgraceful…

It's gone VERY quiet at Bitdefender HQ...............................say something - even if it's only "goodbye" !

Just come across another (related ???) problem in BD ! As I have reinstalled Total Security I have had to re-load all my bank details back into Safepay - now when I try to log into a bank account I get a message telling me that my bank is "Untrustworthy".............................!!!!!!!!!!!!!!!!!!!!! Even less impressed…

Same problem here - 4% and no further. Have re-installed Total Security and uninstalled a piece of new software (Microsoft) that I may or may not have put in since my last successful full scan. No change. Have sent BD a BDSP file as requested - no response. Looks very much like their…