mormegil27

Excluded Bitdefender from Malwarebytes, and Malwarebytes from Bitdefender, but the crashes continue. Attempted to install Bitdefender 2015 instead. It refuses to recognize my subscription, likely because I never owned Total Security 2015, I only own 2016. Please help if anyone is still looking at this, particularly admin.…

Ok, the reverse is just to exclude the Bitdefender folder in Malwarebytes. I'll try these and report back. I'm running Win 7 64bit, btw.

Ok, here is a post about how to exclude Malwarebytes from Bitdefender, not sure about the reverse. https://forums.malwarebytes.org/index.php?/...h-malwarebytes/

I can report after a number of days that the crashes have stopped with the Malwarebytes service disabled. I could try the exceptions that the other poster mentioned above - would be helpful if Phil would post a link to the Malwarebytes exceptions thread. Thank you for your help, I am still interested in finding a solution…

Also, assuming the problem is a Malwarebytes conflict, how will I know when this conflict is resolved? Does Bitdefender perform the same service as Malwarebytes "Malicious website protection"? Or am I losing functionality? I would prefer to have all my products that I have paid for work properly (as anyone would). If…

Hi Steve, Thank you for the update, I am indeed running Malwarebytes on the machine. I will attempt to disable "Malicious website protection" and see what happens. Update thus far: I used the uninstaller and reinstalled Total Security 2016. The crashes are still happening. The uninstaller actually looped through 5-7 passes…

Hi, I'm having the same problem but on a Windows 7 machine. Unfortunately, I changed products when updating to Total Security 2016 from Antivirus Plus 2015, so it is not clear that I can go back. Any help would be appreciated. I guess I will first try the uninstall method mentioned above, then reinstall and see what…