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  • Hi, If you want to add exclusions, please refer to this link: Hope this helps. Cheers! 
  • I double check the instructions here, and it means like somehow your bitdefender might have a posibility that it is not working fine. The thing is that I tried to do a manual test and after that it just work automatic. Please double check all…
  • Let's wait for the best then , As of now I am hoping that bitdefender wallet has its own stand-alone software rather than downloading its antivirus, and for that somehow they can implement much more features because they can focus more on customer related features and feedbacks. 
  • Hi, Have you checked on the history of actions performed by bitdefender? May I verify, is the Autopilot feature active? If it is, that may be the possible reason for this. While on Autopilot, Bitdefender applies an optimal security configuration and takes all security-related decisions for you. This means you will see no…
  • Hi, To address your concern, please refer to the details below: Custom Remote Address - Specify the remote IP address and port the rule applies to. Custom Local Address - Specify the local IP address and port the rule applies to. Direction - Select from the menu the traffic direction the rule applies to. Protocol - Select…
  • Hi, You have to disable this on the Firewall general rules to prevent unauthorized access to your PC. You will enable this if there need to access your PC remotely or if you want to access using another PC.Incoming remote connections are legit if you are authorizing it otherwise, it will be not legit if you are not aware…
  • Hi CSS, May I verify how did you modify the rule.xml remote desktop default port? Did you successfully saved the modified settings? Did you also allowed the remote access to that office machine? And also, what are you using to remote access your office machine? Please provide us with specific details to better understand…
  • Hi Laurel Valley, This error message will depend on the site/ location you want/ are accessing. This means that BD detects an untrusted certificate/ site. Can you provide us what are/ is the action that you did which triggered this? Cheers!
  • Hi yafatana, To provide you with additional information regarding this, while the Autopilot is on, modifying any of the settings it manages will result in it being turned off. Please be reminded on this. Cheers! 
  • Hi ellentk, While on Autopilot, Bitdefender applies an optimal security configuration and takes all security-related decisions for you. This means you will see no pop-ups, no alerts and you will not have to configure any settings whatsoever. In Autopilot mode, Bitdefender automatically fixes critical issues, enables and…
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