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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

neilmacpherson1

Comments

  • @ neilmacpherson1 I found your ticket ID 2014040700400002 in the system. As far as I could notice from the support tool, there are several other security solutions on the same computer. My colleagues will contact you in maximum 24 hours with more details. Thank you for reporting this issue! [/quote Thankyou Georgia,I have…
  • Did you try Bitdefender previously? The installer is seeing SafePay on your system. Run these uninstallers then try again. First one should find and remove older editions. http://www.bitdefender.com/files/Knowledge...installTool.exe Second one is for the new 2014 products…
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