Comments
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Thank you @Alexandru_BD!
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I was finally able to get to NetGear support. They had me try a few things that were all the same that this community has had me try without success. The tech and supervisor told me that I need to take this up with BitDefender since it's not a NetGear product. How do I contact BitDefender support to get answers for this…
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Thanks @Alexandru_BD. I have put in a question to the NetGear community last week. If I request BitDefender support from NetGear Armor it sends me over to BitDefender support. The responses aren't helpful since it's not NetGear based support. I know they (BitDefender) are trying their best to help.
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I am still waiting on the update for the Netgear Bitdefender program. I get virus definition updates but no program updates. Version is still 27.0.25.115.
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@Alexandru_BD Do you know why Netgear is so far behind? I'm beginning to think it is better to purchase directly from Bitdefender rather than Netgear Armor if I want the best protection possible. I'm just not sure how this would affect the Orbi router/modem protection.
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@Gjoksi I did a fresh install on January 23 and again today using the Bitdefender uninstall tool. I also checked for any remaining Bitdefender program pieces in "add remove programs". If it makes any difference, I use Bitdefender through Netgear Armor and have to get the Bitdefender program through them. Do they have the…
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Hello, I have tried updating numerous times. Only the virus definitions update. The current build is still 27.0.25.115.
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I have been having the exact problem of BitDefender VPN not connecting in SafePay. I have VPN set to start with windows and it's set to connect when SafePay starts. I am using a fresh install of BitDefender as of today and it's still not connecting in SafePay. The build is 27.0.25.115. I was on version 26 when it started.…
