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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Thanks Alex, In the future, try to keep people posted a bit more. At least every few days leave a post that says 'still working on it'. It may seem redundant, but it will save you customers. Noah
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Still happening. Still not a peep from BD.
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I too am having this same problem, it's ridiculous. I had no other choice but to uninstall BitDefender & install something else. The total lack of communication is what is killing me. I can only assume that THEIR solution is to let us assume they don't care and we get another antivirus. It is such a simple thing to prevent.
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BD--Please learn some basic customer service skills that will help alleviate po'd people. Check in. Say 'We are working hard on a solution', 'We haven't forgotten about you'. Do this DAILY until you get a proper update patch. That is all it really takes. In the mean time, send an e-mail to ALL registered users that you are…
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Same problem here. All browsers (FF, IE, Safari) about 2 weeks now. Please get a fix out ASAP. There are countless other people out there who don't even know that it is BD causing this and don't have the ability to track down or apply a bunch of tricky fixes. The fix just needs to be put in an update for the simpletons…
