notBill

Hi Bob Let me know if you have other questions about the new product. Thank you. Hi Christian Your solution has now worked! I have BD 2012 up & functioning correctly. Thank you so much, this is a great Forum. Best Regards, Bob.

Hello Bob I have found the source of the issue. You have some leftovers from Bitdefender 2011 in your PC. Please follow the steps from here precisely and you will not encounter any issues in the future: http://forum.bitdefender.com/index.php?act...f=226&id=42 Thank you. Hi Christian Thank you very much, I have printed out…

Hello @ Broeck Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Thank you. Hello Christian. Thank you for your…

Hi again Further to my last: I have solved this issue myself, with the help of BD Support Center (that's Centre in US English ) Anyone having this or a similar problem should go first to BDSC ( ;)I have acronym fever today ) and find the page "How to Configure the Home Network module when it is not functioning properly." I…

Hello Senior Newbie here: please be patient! I discarded a competitor product to install Bit Defender (Hereafter "BD") I have this same problem, almost exactly as described but additionally I cannot add computers to the network. My own network, via TP-Link TD-W8960N Router: PC: home build - mobo: Gigabyte G41MFT-US2H -…