okiejoe

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  • okiejoe - Please post the ticket number(s) you were given by customer support and the dates if you have that information. Regards, Cristina from customer service contacted me this morning and has communicated to me that she's taken care of getting my purchase price refunded. I should see see my credit card activity…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • Well, Day 5 since I downloaded Bitdefender Internet Security 2012. I noticed immediately that my Internet connection slowed downed to virtually nothing on my upload speeds and was considerably slower on my download speeds. I also noticed several programs ceased to execute. I removed BD Internet Securtiy and contacted…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • Update: Day 3 and 2 emails later to customer service and still no reply. I received an automated email assigning me a "ticket number" with verbiage telling me I should expect to wait up to 48 hours for a response. I thought 48 hours was (2) days, but maybe my clock ticks to the wrong tock. My second email was to request a…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • Hello, I just purchased and installed BD Internet Security 2012. I also have Windows XP SP3 but I have XP Pro. I don't know if that makes the difference between the problems you have all mentioned or not. I have DSL and a Linksys Router Model WRT54G. My internet connection has not been affected at all. My computer specs…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • Well, I can see from the several posts in here that I'm certainly not the only one experiencing this problem with BD Total Security 2012. I've already contacted Tech support and am awaiting a reply. If I learn of anything; I'll certainly pass it on here. Besides the decreased download speeds and almost coming to a full…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • I'm confused. You've posted about BD 2012 in the BD 2011 forum. Which is correct? Regards, BD 2012 as I stated in my posting. I confess I'm not savvy in these forums. Why would I be posting/downloading/commenting on 2011 when I just mentioned I downloaded it a few hours ago?
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
  • I just purchased ($70) and downloaded Bitdefender Internet Security 2012. I did considerable research and went ahead and took the plunge and bought it without checking it out on a trial basis. It had such rave reviews from all the so called experts. I haven't had it loaded on my home PC for an hour before I noticed what…
    in Slower Internet Speeds Using Bd Total Security 2012 Comment by okiejoe September 2011
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