persentio

Hi Christian, I did as instructed but the problem persisted. However, I managed to fix it by using a different email address account. It's very odd because it seems the problem was caused using my original bitdefender email account.

PM sent with the download link! Merry Christmas to you too! And wow you are still working! =)

Hello Timothy, I have waited for you to perform the remote on Friday, however you were not online. In response, I have sent you an email with the request to give me a date and time when you will be available for the remote session to resolve the issue you encounter together. Your ticket ID is: 201104171003683. Since I see…

Anyone from Bitdefender please? Would really appreciate any manual activation method!

Anyone?? I've really tried everything possible... I even tried using my iPhone personal hotspot as an internet connection.. Still no luck...

Hi persentio, Try to do the following steps: 1. Please disable the Firewall module from BitDefender and also any Firewall you have, including the one from your Windows. When you have disabled them please try again to activate your BitDefender. * In order to turn off the Firewall module from BitDefender, please open the…

Hi persentio, In case the password you are entering contains spaces or other special characters I recommend you to change it and set a new one containing only letters and/or numbers. To do this, please go to https://myaccount.bitdefender.com/site/MyAccount/login/ and login with your e-mail and password. Then go to the "My…

Hi persentio, In case the password you are entering contains spaces or other special characters I recommend you to change it and set a new one containing only letters and/or numbers. To do this, please go to https://myaccount.bitdefender.com/site/MyAccount/login/ and login with your e-mail and password. Then go to the "My…

Hello, I took ownership of the ticket you mentioned and sent you instructions on how to try to resolve this issue you encounter. Are you using a proxy to connect to the Internet ? What Internet connection type do you use ? Mention the license key, the email you use when trying to register, and a screenshot of the error…