phil9878 ✭

Thank you for the feedback, I clearly understand the subscription / autorenew implications. For some enterprises, it is by far a more convienient way. However, just ensure that third party vendors like Digital River offer a real way to cancel the auto-renew, instead of asking the user to wait and then open a reclaim at…

It comes after each system reboot, since a recent update... Stop annoying retail customers ! If I went into settings to not setup any of the bundled apps, it means clearly I don't need them So Do not popup them even for your supposed 3 times ! If user disables them, then just respect it, we're not in a rural market with…

@Alexandru_BD Thank you for your input. My expierience was completely different. When ordering with digital river, it was impossible to cancel the auto-renew, either on your site or following the procedure stated by digital river. The procedure just fails saying there is no trace of the account. The different support…

Well, read my first post The support just send you from one provider to another I recently added a new license again. The option to auto-renew is well hidden and easy to confuse when you subscribe. But other brands like Google, Amazon and MS just do the same to let you auto-renew. The bad part here is that it is nearly…

Well, here's the feedback: 2Checkout : they have no info from Digital River orders ! Digital River: directs to Bitdefender Official Bitdefender support: redirects me to a new account site for digital river orders: http://shop.bitdefender.com/FindOrderDE The site asks for order num and a password : Order number not found or…

did you even read my post ? I went through all steps: the order does not appear in central and I did not receive a confirmation email from 2Checkout so I cannot login to disable auto-renew there.

the problem I am facing is that when it happens, the boot process hangs and every thing takes ages. Accessing explorer is impossible and browsing folders cannot be done I can uninstall bitdefender using Cortana search but it takes +30mn to uninstall, as any other task Once done, system can start again and rebot without…

again, after a 2-3 restarts, it is broken, startup is slowed down. I must allow it sometimes 10mn to start the service and let the system boot without crashing it Uninstall and everything is fixed I will use Windows Defender and if no fix in 2-3 weeks, I will buy another program Very bad support anyway, so nothing really…

Thank you I completed uninstall using the Uninstall Tool for my product Just reinstalled and for now seems fine after a few reboots. Will report back if I have issues Wired when the engine stops that they don't offer the option to send debug info... Many thanks

Am I the only one affected ? Is is just a random bug in Bitdefender ? Anyway I can send debug info ?