plotdefender

As a real customer that has experienced many of the problems noted in this forum with BD2009, I think the complaints are from actual customers. BD2009 worked extremely well for me ... for only 2 weeks. After that, it was extremely problematic. I did many uninstalls/reinstalls/patches. Support was not timely. Nothing…

I have had the some problem since installing 2010 Internet Security. I completed all the actions, no joy. I have disabled everything, no help. Only completly uninstalling BitDefender works. The support tab on the console is useless, as the information gathering process hangs, will not complete in 8+ hours. The problem is…

Ok, it's been four days and apparently no download has occurred. In the meantime the real-time icon is still going gray and I have to re-boot in the middle of a session. Are you people going to get this problem fixed or what? I have already caught a Trojan thanks to the software pooping out while I was online. I never had…

It's an automatic update, there is no link to it. Your BD will download it and install it for you. But there seem to be quite a few problems with it, just a heads-up. How will I know if my software has been updated?

Hi Niels, It took me a while to get on the computer but the sheild failed again when I switched profiles so I logged out instead of switching and the shield appeared. I have to say that the shield's failure to load when doing a profile switch doesn't happen every time but it happens enough to have me concerned. I have in…

Hi Niels, Thanks for the reply. Everything is running except for bdmcon.exe. I checked the services and it shows that the shield is started but it is not. I then tried to click the program to start it again but the shield shows up for a second in the system tray, shows up in the task manager process window for a second and…