Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
-
Well thats what i just have done,as the game i play was taking some 40seconds to load the next map and became slow too, firstly i killed all bit defender by disabling all its services whilst in safe mode then booted into normal mode started the game and it ran as fast as it should(btw i added the game to list of games,)use…
-
Hello Hawks08, If possible, when you encounter the same sittuation please follow the steps bellow and reply to our email with the resulting report attached: 1. Save the tool from the next link on your Desktop: http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe 2. Run it and you will notice that a command prompt…
-
G'day Alex Sorry for the delay in replying, have been away from a computer for a few days. Thanks for responding to my post and your suggestions. I tried turning off the real time protection whilst in game mode and was still getting the heavy spikes in CPU usage pertaining to the vsserv.exe process. On further analysis I…
-
Hello Hawks08, Just in testing purpose try do disable the Antivirus (Real Time Protection) module while Game Mode is active and you are playing a game and look if vsserv is still having the same high CPU usage. Also, if possible, give us some examples of the games that you are playing when this sittuation occurs. We are…
