Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

propagandhi

Comments

  • Thank you for the help.
  • Any hope of a permanent fix for this false positive? 2015/04/27 08:19:30 EnginesUpdate.cpp [CheckEnginesUpdate] Engines update finished. 2015/04/27 08:19:30 ProductUpdate.cpp [CheckProductUpdate] Check product update 2015/04/27 08:19:35 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected…
  • BitDefender is back to blocking urbancdn.com. https://www.virustotal.com/en/url/3ae7677cb...57190/analysis/ Interesting that only BitDefender is blocking this site again. 2015/04/24 08:35:04 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a3.urbancdn.com/assets/i18n/locales...d87c8e1fc949.js…
  • Spoke too soon. 2015/04/23 14:33:32 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a3.urbancdn.com/assets/opensans/Ope...05a6be26a5.woff 2015/04/23 14:33:32 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a4.urbancdn.com/assets/opensans/Ope...1103279ace.woff 2015/04/23 14:33:33…
  • So far so good. Thanks to all for your help. I will hang around and try to help others, but my tech knowledge is limited. Thanks again
  • After doing some digging around, I found that urbancdn.com is identified as Malware by BitDefender and only BitDefender https://www.virustotal.com/en/url/3ae7677cb...57190/analysis/ I have submitted it as a False-Positive. This has been an interesting learning experience. Thank you for your time,
  • Thank you graciliano. My solution so far: Turn off the Auto Scan and then the Virus Shield. Fire up my browser. Turn on the Virus Shield then the Auto Scan. Surf without a problem. I just have to remember to do this before I start my browser up. Thank you for all the help.
  • Meanwhile, eight hours later. Does bitdefender have some grudge against urbanspoon? From the gzserv.log: 2015/04/16 20:49:16 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a3.urbancdn.com/assets/opensans/Ope...05a6be26a5.woff 2015/04/16 20:49:17 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link…
  • I have done as instructed and all is working properly. Thank you for your time,
  • It is back to not working today. 2015/04/15 19:04:08 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a3.urbancdn.com/assets/i18n/locales...d87c8e1fc949.js 2015/04/15 19:04:08 HttpCallbacks.cpp [isUrlCloudClean] HTTPAV Cloud link infected http://a4.urbancdn.com/assets/web/responsi...6ff8544806ff.js…
  • Thank you for the lesson on the gzserv.log. I know where to look now when I have future troubles. I appreciate your help and thank you for your time.
Default Avatar