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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hi - I am having the same problem too :-( I had an old version of BD with no probs, then my husband upgraded it to the 2012 TotalSecutiry version when he renewed our licenses. Since then I am constantly getting these messages and the microsoft site is telling me my Windows software is not genuine. I have not been able to…