pvp

I am glad that an official explanation has come now, though late. I am sure that a company that has produced outstanding security solutions and has been in the top three for the past 2-3 years cannot risk another 'Fake Alert' incident. I would like to give them an another chance. I request them to solve one or two of the…

I have the same problem with IDM and also flashget. This is a huge problem for me because I have transfer limit. I use Windows 7 Enterprise 64 bit.

Maybe so, but many are/were. Some lost irreplaceable photos etc. I am not denying that there should be some sort of compensation for this either. This is a mis-conception. I have a friend that works in a security center for the government & he came across a malicious website that stole his steam account & lost all the…

Didn't know that not having BD come to your door with an apology letter on a silver platter and having someone give you a foot massage while getting someone else to fix your computer was atrocious. They were doing the best they could while trying to deal with the panic and hundreds of complaints they were getting. I think…

From the other threads here I come to the conclusion that the BD team is not well equipped and/or does not take technical support seriously. Apparently a lot of problems such as greying of the icons and BD disappearing from the tray still exists. I will take a decision soon...

My Bitdefender disappears from the the sytem tray once in a while after restart and the task manager shows that only bdagent is running. Once in a while 'Bitdefender services are starting' message appears. I assume that these problems haven't been solved it and also from the posts here people are ###### angry about the…

Wonderful post Lionet.

Hi all from New Zealand..... Firstly I thank the Bitdefender Team for getting me out of bed at 4am Sunday morning to answer a telephone call advising me of the issues that I may face with my clients.... I have been an agent in NZ for BitDefender for approx 4 years with NO major issues. The phone call confirms to me that…

@ L.o.D -> ok. Let the decision process of the BD team take over. Hope everyone will get a fair deal.

@ L.o.D -> Why don't you understand that many people here have an issue with your style of responses? You always say something like 'I never said BD are not to blame' but by reading your posts I (and many others , I am sure) get the feeling that you are trying hard to save BD from this fiasco by blaming the user at least…

Where in my post did I say that newbies set their BD to auto delete? And do not assume that newbies don't change settings. All of us have done that. Why are you assuming things sitting before your computer? Newbie, intermediate or advanced BD made people suffer and not all of them lost data. I have set my sytem to…

at L.o.D direct your questions to a particular user. Are you asking me? Enabling which settings?

Again this L.o.Da is assuming things sitting in his AC room. This whole fiasco happened just because of BD team's negligence. It would have been different if a virus sneaked through and destroyed all the data or a hard disk crash caused it. What backup do you have for time loss? Can't you read or understand simple things?…

There's something you are forgetting. No one stated that BD was/is not responsible for this screw up. But the fact still remains that a lot of people did not have any backups of their data/work etc. Or they have a live backup connected to the same machine. Would you still say BD is responsible for those actions? I asked…

for people thinking that other products are infallible take a look at the 'related stories' section on the following page _http://www.theregister.co.uk/2010/03/22/bitdefender_dodgy_update/

I would like people to own up when they commit a mistake. It is good that the team has acted even if they were late. I am keeping a close eye on the forums for the next few days. Then I will decide whether to continue using Bitdefender or not. I still trust the product and expect it to get better but I am not too sure…

@ Kieran , actually I agree with most of your points. I also agree with most of Tarpy's points This is what i would like to see happen and also the type of compensation which i think is fair: 1. A public apology by the CEO or Director on this catastrophe. 2. Provide us a d4mn good explanation on how this happened, did your…

I would imagine you will find that the BitDefender licensing terms and conditions exclude responsibility for any damage to your PC and software loaded on it. I haven't bothered reading the legal stuff, because that's exactly what I would specify under the same circumstances. So, you have no legal grounds for complaint. As…

They most likely will never state WHY it happened but they have stated how. http://ow.ly/1p6j9 << that is a BD website. Some people are claiming no communication & yet, their tech support, mods & labs staff have all been posting in my original now 74 page long thread for the last 2 days. A lot of their posts were missed…

I will not be renewing my subscription when it expires, not because I think the product is rubbish, not because the developers don't test their code, not because I spent a couple of hours sorting out a mess their product caused, but because they couldn't be bothered to come clean sincerely. They have shown total disregard…

I am losing patience with this L.o.D. and there is another user now -> Bloke , why is the Bitdefender team tolerating these people here? They are doing more damage than solving the problem. You can advice people to take backups but these people's condescending attitude is not serving anyone. I request the Bitdefender team…

You say you (as Bitdefender) are serious. Why is there not a MASSIVE notice on your website saying you stuffed up, what the problem is and offer a couple of solutions. Most PC users are not clued up enough to even know what a forum is or even how to get to it. Actions speak louder than words, and your actions so far has to…

I use Windows 7 64bit with Bitdefender Internet Security 2010 and for me I saw this thread disabled the real time protection. Luckily I did not reboot and restored the quarantined files manually. For me no system files were lost. BUT I am posting here to express my disgust at the shocking response or the lack of it from…