quickwriter ✭

Just reinstalled, and all seems ok now. Getting regular updates again. will post here if any more issues.

Thanks for your update. I'll call tech support and see if i can get some more info from them.

I am now getting the following message when I manually run a Product update. My internet connection is fine. "Update encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again."

Hi: yes, my last Product update was back on 25-6-20, and the last Engine update was today (28-6-20), just after 3.30pm UK time. you are right, this is unusual. i usually get about seven or eight Product updates each day, but there has been nothing for the last few days. Tech support were not able to resolve for me. Clearly…

Hi Hash625 What steps have you taken to resolve it? I spoke to tech support, but they weren't able to resolve.