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quickwriter

Comments

  • Just reinstalled, and all seems ok now. Getting regular updates again. will post here if any more issues.
  • Thanks for your update. I'll call tech support and see if i can get some more info from them.
  • I am now getting the following message when I manually run a Product update. My internet connection is fine. "Update encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again."
  • Hi: yes, my last Product update was back on 25-6-20, and the last Engine update was today (28-6-20), just after 3.30pm UK time. you are right, this is unusual. i usually get about seven or eight Product updates each day, but there has been nothing for the last few days. Tech support were not able to resolve for me. Clearly…
  • Hi Hash625 What steps have you taken to resolve it? I spoke to tech support, but they weren't able to resolve.
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