Comments
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Hello I will send you a possible solution via PM. If this will work, please provide us your feedback here. Take care. Can I get that PM too please?
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Hi Venturer, Please provide me with the error message or what exactly is happening when you try to update. Also mention what BitDefender are you using and what build. To find the build right click on BitDefender icon then choose 'About'. @Tony: please provide me with the ticket ID via PM. Thanks ! Regards, Ticket ID..?…
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I have the same problem on a Windows XP System with Total Security 2010 installed! Update procedure is looping. No problems on my two other systems with Vista a Windows 7! Same here, only a problem on my Windows 7 machine, not vista... Anyone else think it's time to switch antivirus software?
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Okay, I sent you the message!
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Hi Allen and Tony, In order to solve the Update issue that both of you are encountering please follow the steps below: 1. Open BitDefender (double left click on the BitDefender tray icon); 2. Go to Settings - > Switch to Expert Mode; 3. Go to Firewall and temporarily disable it (15 minutes); 4. Go to the Update module in…
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Hi Tony, Please follow the steps below in order to reset the Firewall rules: 1. Double click on the BitDefender icon located on the Desktop to open the Security Center. 2. Click on 'Settings' and then switch UI (User Interface) to: Expert Mode 3. Click on OK 4. Go to 'Firewall' then to 'Rules' 5. Click on 'Reset Rules' and…
