relief

Check with customer service, I could not get any information on when this issue will be resolved. It looks like it has been ongoing with no solution in sight. All I keep getting is the issue will be resolved shortly. This does not help since it seems to have been going on since sept 11th this year.

Please follow the steps below which help us determine if the computer can connect to the Bitdefender cloud server. 1. type cmd inside the Search bar from Windows, then press Enter on your keyboard. It will open Command Prompt. Type the following commands inside the black command prompt window. Press Enter after each line:…