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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I'm having the same problems. Reading various forums on the net, it seems BitDefender is not alone in having problems with Windows 8's start screen and allowing various apps access to the internet. The consensus seems to be to ditch the third party security software and just use Windows firewall+defender. This surely can't…
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Sorry - discovered it probably wasn't. Please ignore this topic!