robertpicardo

disregard request i'm returning product, should have done my homework first regarding lack of customer service. I purchased last week antivirus plus 2012 it runs fine no problems,, and was offered to upgrade to a better version with a firewall. i tried repeatedly to down load the new subscription key, and after hours of…

thank you Hi Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID: 201203031010918 You will be contacted by my colleague George from Customer Service on Monday and he will send you…

yes ,and thank you,, three computers, appreciate the help very much Hi I have search your email address in our database and you have a license for Bitdefender Antivirus Plus 2012. Would you like to change your product into Bitdefender Internet Security 2012? The license will be shorter with 2 months. Have a great weekend.

i just purchased the product and already installed on two computers today Hello Robert Do you have an active subscription? Have you purchased the product or you are just testing it in trial mode? Take care.

i've already downloaded the antivirus plus without the firewall,,What exactly am i supposed to to for the firewall and confused about how the 30 day testing and how it would affect my current subscription. Sorry , i think i'm a little afraid about doing the wrong thing, robert Hello You have the system requirements listed…

Yes I would like the better firewall,I have always ran Norton,, but the great reviews that bitdefender has received has steered me to give it a try..I have three computers. and we do a lot of online purchasing.. better to be safe then sorry.I definitely will be up grading my desktop. 2005 presario with one gig ram 64…

i have a firewall turned on ,that i kept disabled,, windows firewall , i'm running windows xp. computer seems to be operating without any issues , is there a better or more compatible firewall that you would recommend?,, t thank you for your quick response Hello Welcome to the forums. We provide a firewall module, but only…