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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello Christian I updated the product and the problem persists. As it seems, technically, there isn't any fix for this BSOD. I am sorry, but I will switch to an unobtrusive software to protect my computer. At last, I don't need these type of suites, these are excellent for the average user. But I am a little more educated,…
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Until you will find a proper resolution for this faulty driver, I will stick with the windows firewall and bitdefender's firewall will be disabled. BitDefender seems to work fine with everything else but the firewall. It's okay for me if I got it to work fine just disabling the firewall. It's been a long time for now since…
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I have disabled the firewall and I am using windows's firewall. It seems to work fine, obviously it was the firewall it gave me blue screens and the other modules seemed to have worked fine. No problems for now. So, I guess I will be using BitDefender IS 2013 without the firewall module and everything will be fine. I hope…
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Greetings, Christian Thank you for your help anyway. I have switched to a different product because it was getting to the point that it was annoying me. I have noticed that It wouldn't keep IPS turned on and I was constantly getting port detected and blocked messages every 2 to to 4 minutes. I have searched for help…
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Hello I have found some interesting things in that log. I will reply in about 20 minutes via email. Thank you. Hello Unfortunately, it didn't fixed the problem. I have disabled all of the startups items you said, but, I've seen other startup items that are not found there also. Also, should I delete those that I do not…
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Hi Robert Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 Thank you. Hi Christian Are you gonna help me fix this, I just sent via PM the link? If you don't have a proven solution to fix this, then just tell me and I…
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Hi Christian:) I apologize because I haven't seen your message. I reinstalled it already exactly as shown in that step by step guide, still, no luck. The problem persists. I hope you will find a fix, because this is really boring me and I will have no choice but to switch to a different product, because as I said,…
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Hi Robert, Sorry for the mix-up. I was referring to a pm a sent to Christian. So my mail was directed to him. Made the mistake by not mentioning his name. I hope you find a solution for your problem with BD. Greetings Firoza Hi, Firoza Fine, I understood. Thank you, but unfortunately, I do not know what else to do besides…
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firoza: I did not understood what you have tried to say about your website(perhaps you made a mistake). Anyway, I have tried exactly as you said, but still the problem is not fixed. Thank you for your time. Kind regards, Robert
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Greetings, Christian I have done all of the steps exactly as you told me to in the e-mail you sent. I do not know why should any of those programs, in particular, spybot s&d, spywareblaster and mbam(don't know about secunia's psi) would cause any problems. I don't use their real-time protection features. I only use them…
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Hello again. There is nothing you can do to fix this, is it? Please tell me, otherwise you will leave me no choice but to uninstall and use a different product. I don't want to stay unprotected so much. 2 days have passed already and you didn't said anything that could help me. Please, time is of essence and I don't have…
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Hello You PM didn't have any files attached. If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. We will analyze the information you sent and then reply with a possible solution in the shortest time. Have a nice day. Well then, I…
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Hi Robert Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Thank you. Greetings, Christian I decided to post…
