robsue ✭

Thanks Marlene495Hadley. I keep getting an email saying you have replied as follows but when I follow the link, your comment doesn't appear so I am posting it here myself. Your comments make sense, but doesn't that mean I will lose the corresponding benefits of Autofill? It's only a couple of apps that have this problem…

Hi, Thanks for your reply. I have managed to transfer everything as required and it seems to be working as it should. Thanks, too, for the explanation as to why I may have duplicate dates. I must admit that has been a cause for frustration for two years now and I was tempted to cancel both the subscriptions I manage. I…

Ok, I have created a new account and activated the product, and it has used today as a start date, which is exactly what I wanted. Now, is there a way I can change the main email address on the account to the email address I have abandoned, or will that re-introduce problems?

Your renewal system is very unclear and confusing. I have no idea which of the two dates you have in your system will apply to my renewal, and I don't want to sign up for a mystery renewal date. The new code says I can use with an existing account or create a new one so, to avoid having two dates again, I will create a new…