s2zeller

Additional observation... While the Last Updated time/date corresponds to today, the My Bitdefender group box says "Could not connect to server." However, hitting the Display button takes me right to the MyBitdefender webpage with the appropriate account. Virus Shield displays "Nothing scanned yet". Auto Scan displays…

Hello all, Thank you for reporting this issue. Please make sure there are no other security solutions on the system besides Bitdefender Antivirus Free Edition, then attempt a product repair by going to Start menu > All Programs > Bitdefender > select 'Repair'. Please let me know how is everything going afterwards. Thank…

This problem seems tied to logging out of the local My Bitdefender ('System is not protected' now appears as well as a message saying that the 'Trial period has expired.') and signing in with a new user id (the 'System is not protected' message remains even though my login was confirmed). On a virtual machine with the same…

This problem seems tied to logging out of the local My Bitdefender ('System is not protected' now appears as well as a message saying that the 'Trial period has expired.') and signing in with a new user id (the 'System is not protected' message remains even though my login was confirmed).

I am seeing the same problem (System is not protected) with Bitdefender Free 1.0.20.1083 running on Windows Server 2012. Updates continue to happen, but I can't change any of the Virus Shield or Auto Scan settings (both are OFF). Display does take me to the MyBitdefender page. I'd like to attach my gzserv.log file, but it…