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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Ran a contextual scan too... ended up clear for core static folder but quick scan ended with infected files I see exactly the same thing. Quick Scan reports my system to be infected - same 2 files in same ATI folder. The quick scan does not appear in the events log. System scan and contextual scan indicate system to be…
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Hi, I have antivirus plus 2015 installed now on my computer, and then I also wanted to get the internet security 2015.. So I purchased this and now I cannot open the installing file because it tells me I have a previous version of bitdefender....I have the antivirus plus installed... anyways...How do I now get the internet…
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Cristian, Upon studying your reply a bit more carefully it seems to me that the decision was made by BD to add Acronis, more specifically Acronis Scheduler Helper (schedhlp.exe), as part of an update on 1/29/14 that would not allow Safepay to open if that process was running. Quote from your reply: There are a number of…
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I have same problem, today. Same problem here running Acronis TI 2013 with scheduled backup and non stop back up. Been using this with BD Total Security ever since the new BD was released without problem until the recent update.
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Thanks for the reply. Anyone here using the Free MalawareBytes and BDTS? Aloke I run Malwarebytes (free) with BDTS and run scans periodically as a backup without any problems. Saxel
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Once again, repeated prompts for reboots. Ridiculous. I went through the Repair BD process about three weeks ago and here we are yet again with the same issue. I thought Bitdefender was meant to be one of the top packages around. More fool me. I have the exact same problem. I am running build 16.28.0.1789. I had to perform…
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If you look at the below URL, you will read that Microsoft believes that gadgets are vulnerable to attack. Gadgets are not included in W-8 and the below link offers a "Fix it" to disable gadgets altogether in Vista/7. I realize we are in trouble if we must worry about gadgets from our anti-virus vendor, yet F-Secure and…
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Hi all! Solution of the problem, even if it is a little embarrassing, is simple! Start / All Programs / Bitdefender 2013 / Repair or uninstall Select product repair and everything will work perfectly after restart! I've done the same, everything is OK. Yesterday I made this repair P.S. : sorry for the poor English used…
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I also have the problem of reboot requests a couple of times a day. Also showing the latest build # 16.27.0.1763. Running Vista SP3 fully updated. Any advice appreciated.
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I have a question about my account Bitdefender. So one by one. Install the program. I log on through a program or browser to your account, and what do I see? And no I can see apart from your computer (where the machine is installed Bitdefender) a few other add-on devices that do not know and will never completely have not…
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The anti-spam toolbar stopped working since I upgraded to version 17 of Thunderbird. The toolbar is there but it won't activate. I too have exactly the same problem with Thunderbird v17 on a Vista home premium 32 bit machine since installing Bitdefender. Otherwise seems to work well.
