scottg

At this moment please be so kind as to follow the steps bellow and send us the diagnostic reports: Hi Carmen This problem was happening to me regularly, about every 1-3 days. Incidentally, after you posted these instructions to capture data, the problem stopped for over 1 month. I thought maybe a silent update was put out…

This same issue is happening for me, and has been for several months (pretty close to the time I upgraded from 2009 to 2010). A few days ago I used the uninstall tool to completely remove any trace of previous BD products, and installed BDTS 2010 again, which was supposed to fix some of the lingering problems users have…

I was able to get the key issue sorted out and now have 2010 registered. I will monitor for any of the issues in my post to resurface to see if the full uninstall/reinstall has helped. My comments about the months of issues for your customers and what bd should do about it still stand, however.

I have been using BetDifender Internet Security 2010 for about four months now and have ran across the issue of "Game Mode" not turning back off when you want it to. This means i can not update or use other features. Every time this happens i have to play around with Bitdefender settings and keep restarting my computer…

Hello ###### walsh and RussB, Most certainly this issue occurred because you haven't uninstalled BitDefender 2008, prior to install our 2010 version. In order to solve this issue please follow the steps bellow : 1. Save first the uninstall tool from the next link : http://www.bitdefender.com/uninstall 2. Now, start your…