Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

shrub78

Comments

  • I also forgot to mention that I am not able to update my Bit Defender 2008 software Here is another more recent safe mode scan. The internet search browser website redirection problem still continues to persists. Thanks fro your help!! BitDefender Log File !!!!! Product : BitDefender Antivirus 2008 Version : BitDefender…
  • Cris - It seems to have finally worked. Thanks for your help! However, I was not able to pack the files and send them in as I was unsure how to deal with this and I just wanted to rid delete any indication of this virus on my computer. Anyway thanks again! Chris
  • Hello - thanks for your help, but It didn't work. I downloaded the CCleaner and ran it and then rebooted and scaned in Safemode. No Issues were detected (See scan attached scan log). Then when I rebooted again into normal windows mode BitDefender detected the same Gen.Trojan.Heur.Vundo virus (see attached pic). Again I am…
Default Avatar