Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

simon N

Comments

  • Success; my partial refund has now been approved and I am happy as have switched away. Hope you all have the same outcome Simon
    in Refund Comment by simon N January 2010
  • Ditto, BitDefender: Ken said exactly what I want to say. Asking us to help by renaming .dll files and sending debug reports does not sound very professional. I've read the same complaints in the BitDefender 2009 Products forum, so this is not new to you. I am also experiencing problems with BD Switch Agent hanging up…
  • Hello Simon N, Tigersden and SpeedofSound, We are sorry to hear that BitDefender did not work on your systems as you expected .We have created you email tickets and one of my colleagues from the Customer Care department will contact you in regards to your request . Have a nice day . Ah my previous version of this post was…
    in Refund Comment by simon N January 2010
  • The product did not meet my expectation If you are not satisfied with your purchase, BitDefender offers 30 days money back guarantee! Therefore, if you are not satisfied with your purchase, you have 30 days since purchase to change your mind and to request a refund, using this form. If more then 30 days have passed please…
    in Refund Comment by simon N January 2010
  • hmmmm since they (bitdefender) seem to not care perhaps some media coverage is needed? I am personally seeking consumer advice over the sale of goods not fit for purpose. This could prove interesting for them.
    in Refund Comment by simon N January 2010
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