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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I now have the same problem on Windows 7 pro 64 bit with BitDefender 2010. All I get is a grey circle - “Bit Defender services are not responding.” And “....vsserv.exe is unavailable at the moment.” Have I wasted my money?!