Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

smudford

Comments

  • Brief update on this as I have more informaiton on Solium Infernum. I did try switching off real time protection but it made no difference however if I switch it off and then reboot the PC the game then works. If I turn real time protection on again the game still works until I reboot the PC after which it is broken again.…
  • Hi SteveMudford, You may try to exclude Firefox, Notifier2 and Solium Inferium executables to test if it's working. If not, try to disable only AVC module and test if programs work correctly. You can disable only AVC from Antivirus section of settings, then Advanced Settings and uncheck Active Virus Control. Regards! Brief…
  • Hi SteveMudford, You may try to exclude Firefox, Notifier2 and Solium Inferium executables to test if it's working. If not, try to disable only AVC module and test if programs work correctly. You can disable only AVC from Antivirus section of settings, then Advanced Settings and uncheck Active Virus Control. Regards! I…
  • Not sure if is the active virus control but I have just upgraded to 2010 and am having a problem with a couple of applications. The first is a demo for a game called Solium Infernum which is written using Adobe Director. When I try to start the game I get the hourglass for a couple of seconds but the game does not start.…
Default Avatar