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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hi Donald We have managed to solve this via email. The issue was cause by the fact that Google was loaded via HTTPS and in the product the Scan SSL option was not enabled. Thank you for your patience and for the cooperation with BitDefender team. Take care. How did you manage to solve the problem?