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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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As noted above that merely hides it. Anti-spam extension is still active.
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Response from support, as of October 24. Six months past the ticket submission and apparently at least a year since the issue was identified. Make of it what you will: Thank you for your follow-up e-mail. As mentioned previously on the ticket, a fix for this Bitdefender behavior is still undergoing development. We do not…
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The only reason I am putting up with it is support gave me a six month extension on the subscription. Had to jump through canned debugging hoops and submit via email so I could keep pinging the ticket. Rather a lot of fuss and bother bother for what appears to have been a known issue. For well over a year. If it's still a…
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As a paying customer deactivating the anti-spam feature is precisely the point of my support ticket.
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To all: From support on August 3. "I would like to give you a heads up regarding your bug report and inform you that the fix is still being developed but I have no release date yet. I want to apologize once more for the long waiting time and for any inconvenience that this might have caused." BitDefender DOES apparently…
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@bekado, I completely agree this is temporary. It in no way resolves the ticket I submitted. With the toolbar hidden I disabled the anti-spam tool in the add-on manager and restarted Thunderbird. And the add-on manager shows it as re-enabled. So this is still churning away in the background with the toolbar hidden. From…
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Question. Does unchecking this actually deactivate the anti-spam function, or does it merely hide the toolbar?
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@Tourmalin, this has been in play for a full year? Seriously? Here's what this suggests to me. The company is perfectly willing to let paying customers debug incompetent developers' half-baked shiny objects. Which leads to the question, what ELSE is busted under the hood that I can't actually see? I bought this at Newegg.…
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From support on May 5, "...the situation is caused by an issue that has already been acknowledged by our development team. We are currently working on a fix that will be done by means of an automatic update and won't require any additional action on your end." From support on May 16, "We do not have an estimated time for…
