Comments
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I received a recommendation from tech support...here is my reply - "Diana - The solution did not work. I followed your instructions exactly, removing two programs, uninstalling and then reinstalling bitdefender. The program still fails to scan from the security center. Do you have any solution or will I have to change…
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There are three or four threads relative to "no scanning" on this forum. Has anyone received a solution to the problem? The patch they asked me to try failed to work for me. I then received a request from BD tech support to send them various files for analysis This was two days ago and I have not had a reply to that…
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[ ..... Basically, the article said to execute 2 commands (register again 2 DLL files). I ran these 2 commands on Start->Execute, each at a time: regsvr32 %systemroot%\system32\netshell.dll regsvr32 %systemroot%\system32\ole32.dll Restarted Windows after the second, and both problems were gone. I guess you can give it a…
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I received your PM. Please see my message response......can you change the suffix of the file to something besides ".exe"? I think it will get by gmail's filters if you do. Thanks I was able to open And install the file you sent. Unfortunately it did not solve the problem. I cannot scan from the security center, and when I…
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Diana - I have not received your email nor the patch. Could you please check it's status and/or send it again. Thank You I received your PM. Please see my message response......can you change the suffix of the file to something besides ".exe"? I think it will get by gmail's filters if you do. Thanks
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@happydog I have sent you an e-mail with the patch - please reply to it with the results whenever you have the time. Diana - I have not received your email nor the patch. Could you please check it's status and/or send it again. Thank You
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Hi Diana - I have the same problem. I am unable to initiate a scan from the security center. (I can start a manual scan from the start menu). This is a recent change -- the program used to work perfectly. I have tried re installing BD as well as net-framework 3.5 SP1. It still will not scan. Can you PLEASE send me the…
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We have a patch that I would like you to try - I have sent it to you by e-mail a couple of minutes ago. Please try to use it and see if you are able to scan after running it. Hi Diana - I have the same problem. I am unable to initiate a scan from the security center. (I can start a manual scan from the start menu). This is…
