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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello, i had the exact same problem, and after a few weeks of "no replies" from bitdefender and constantly sending those diagnostic tools, i decided to test total security 2009 and it works perfectly. i'm using it for about 4 weeks now, and i had none of the problems mentioned above. I think i'll wait for licence to expire…
