Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

tdhurley999

Comments

  • Yep thanks werby. Sorry I wasn't clear on that. I ran the norton uninstall tool restarted the computer. I also just tried the method you described above. Downloaded 7 zip ran the installerpackage and then ran the installer.exe it asked if i wanted to run it i said yes. After that nothing happened, and it isn't on the…
  • thanks for your post. i went ahead and removed norton again, also I tried to remove bitdefender using the uninstall tooll, but it didn't have anything it needed to uninstall. I tried to install bitdefender again. Same problem. i was wondering if there might be another scenario where this has happened before or if it…
  • alright well i got norton off the registry and everything it had on the computer thanks to the Ccleaner. I tried installing using the offline installation bitdefender 32bit exe program. This time however it came up with the error message "This program cannot be run on your machine" not sure where to go from here again.…
Default Avatar