Comments
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Hello dannys, In order to resolve the issue that you have reported please use the patches listed in this KB article - in case you have Vista as your operating system please disable User Account Control before running the patches: http://www.bitdefender.com/site/KnowledgeBase/consumer/#547 Thank you! Hello Diana Bele,…
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I have exactly the same problem. Everything used to work fine (Vista business 32), and now it (2009 internet security, 3 pc's) always tells me there is a problem ('never scanned for malware', which is not true) and I can not start a scan. All my system scans are gone from the list, I can only start a scan I created…
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Hello Pomak35, I reported this error to the support team here in Belgium, but so far all they were able to tell me was the usual stuff: "uninstall, download latest version and install again". I guess that in many cases that might actually do the trick, but not in this case, so I reported it back to them again, but no…
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Hello Niels, I understand that you are trying to help us and I thank you for it. Your argument that none of your three PC's has this problem is of no consequence at all. Do they all have XP 32 bit, do they have the same software installed as mine, do they have 3 external USB disks attached to them, ... Hardware and…
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Hi, Installing the latest (Dutch) version did not resolve the DR20.exe problem. I did not get the 'could not start Bitdefender services' problem (yet!), and the other exe errors when shutting down did not appear (only DR20.exe). But now I have another strange phenomenom, suddenly the Bitdefender scanbar appeared in the…
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Hello, Just to let you know, I have XP Professional 32bit SP2. I used Bitdefender Internet Security 2008 without any problems. A few days ago I upgraded to 2009 and the problems began. One of the problems is the error described here (DR20.exe when shutting down), another one is that often Bitdefender gives me the message…
