toalice

Thanks for the reply. Another question....does anyone know whether my retail BD IS 2011 disc contains both 32 bit and 64 bit installation options? I have a laptop currently running Windows 7 Professional 64 bit. Will the disc have a 64 bit installation option or do I need to download it from the supplied link? Also, in…

Hello everyone, An update to resolve the 'Services are not responding' issue has been released several minutes ago, only for the 2010 products. Right click on BitDefender icon and select 'Update Now'. Install the latest update and restart the PC. Confirming that the above process worked for me to resolve the issue. Running…

Thanks again for the clarification and info. Other then a short bout with the infamous "services not available" issue (solved by using the uninstall tool and reinstalling) I've had good success with both BD 2008 and 2009. Rick

Hello Desertrider, Please open BitDefender Security Center and click on the History button, in the lower-right corner of the window. Look at the Antivirus Realtime protection for the alert you described, double click it and make a screenshot of the window with the alert details. Then attach the screenshot here. Cris.…