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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I keep getting a VPN connection error. it does not matter which pc I am using (desktop, laptop, macbook). It does not matter which network I am connected to (office or home). I cannot connect to VPN. I keep getting a connection error (Code 1004 or 1009).