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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello, You must be kidding. How can we understand the situation and find a fix if we don't ask questions nor any logs ? With all due respect but we can't guess what is probably causing this issue. A please would also make wonders @Realkaka2204: I won't consider any of your posts until you won't modify your signature. You…
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Even i have the same problem in my BitDefender Internet Security 2012. BD Staff please stop asking question and fix it.... I tried the following: 1. I completely uninstalled the product using the uninstall tool supplied on the support website (available at: www.bitdefender.com/uninstall). 2. I deleted the entire registry…
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I uninstalled using the control panel. Had I known there is an unnistall tool provided by BD, i would've used that. I assumed my problem stemmed from the change from my old email account registered with BD to a new one. There were 2 email addresses in the registry (one Value name "Email" and another "E-mail") so I deleted…
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Ticket ID:201108191003475 I have already solved the issue by uninstalling the product, deleting some registry entries and installing the product again. When you uninstalled did you uninstall using the control panel or the uninstall tool supplied by the bitdefender website? Which registry entries did you delete?
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Daniel, There is already a ticket open with the if of: 201108201003539. I did get your request for information and I will send that this evening. Thanks, Michael
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bitdefender TS 2012. Your upload system will not let me attach any files. I tells me the file type .BMP and zip for that matter is not supported. The information below is from the log files: so here is the information: bitdefender tota; security 2012 build: 15.0.27.322 Version information log: traceSetFile function end…
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bitdefender TS 2012. Your upload system will not let me attach any files. I tells me the file type .BMP is not supported.
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Daniel M, No I did not run the uninstall 2010 tool before upgrading to version 2011. I followed the instructions that stated it could be installed on top of 2010. When I started the 2011 install, it first uninstalled version 2010 before installing version 2011. Mike
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Daniel M, I too am having the same issue. Can you send me instructions on the process? I did update from 2010 to 2011. Thanks Mike
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I had this same issue. You need to adjust the firewall setting for the network adapter to "trusted local". mike
