Comments
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Hi niels 1. I tried to open wallpaper folder with unlocker but it says there is no handle to unlock. This means that BD is not denied access as it is not locked but could not delete it. Now, the question is how to delete this virus. 2. I am not able to run the BD in safe mode. infact, I could not open any folder, not even…
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Hi Neils and Andrei ya, bit defender deleted the files when i changed the settings from disinfect to delete. But can you please answer me the 2 following issues - Issue 1. I don't think the virus is dleted although the report says it is deleted, because if i run the deep scan again the same virus comes up in the report (as…
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Hi Neils thanks for your reply. i deep scanned with bit defender and here is the result. You can see that it found 2 viruses but could not disinfect or move it. What can I do to get rid of them. thank you. //----------------------------------------------------------------- // // Product BitDefender Free Edition v10…
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Dear Andrei Thanks for your reply. But am not able to open registry editor as when i click START, i cannot find RUN icon. Click on START shows icons like all programs/control panel/connect to, but no RUN icon. I want to clarify if this change in registry editor helps only in restoring the homepage or does it also help in…
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Dear Sir?madam Here is the scan report of BD online scanner. it says that the computer is still infected. hope this helps you giving me better advise for my above query. thanq Scanned File Status C:\autorun.inf Infected with: Trojan.Autorun.EU C:\autorun.inf Disinfection failed C:\autorun.inf Deleted C:\WINDOWS\autorun.inf…
