Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

vongoh ✭

Comments

  • Thanks Sergiu! This worked. FYI the login info for the Bitdefender app on desktop and mobile is not the same login info for Bitdefender Central. This is also key to resolving this issue
    in Premium VPN on Android Not Activated Comment by vongoh May 2018
  • The issue is also on my Win 10 laptop. All 3 of my devices are showing up in Bitdefender Central, but I can't activate my Premium VPN subscription on my android or laptop (where I need to use the VPN the most) What else do I need to do to get this running on the other devices? Thanks
    in Premium VPN on Android Not Activated Comment by vongoh April 2018
Default Avatar

All Time Leaders

Defenders of the month