wils757 ✭

Thanks !!!! But the .exe file I now want to whitelist is not shown, I've checked the quarantined section I I cant see the .exe also ?? Thank you for your time ! After whitelisting the folder I reinstalled the software and now appears to be working thank you again for your time

Thank you for the reply. The app is blocked in app protection not the firewall. When I click on app protection I can see the path to the file but I cant seem to find how to whitelist the app When I go to Ramsonware protection module, and blocked applications the application is NOT listed there also ?