wjk2a1

Hello wjk2a1, You have to contact Bitdefender for this, as far as I know you cannot do it yourself. Use the email at bitsy@bitdefender.com or fill out a Customer support form found here - https://www.facebook.com/bitdefender/app_268724459959771 Ro. Thank you Ro! I will try that!

Thank you for the all the replies. I actually recently formatted my computer so there isn't any other antivirus program. Windows security center is disabled and the computer recognizes Bitdefender as the default antivirus program. Sometimes when it happens i open bitdefender and the update is running but keeps showing 0…