xander1925

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  • Now it's working, earlier mine was stuck to 4743540.. about 4 signature update has been downloaded and it's still same.. but when i tried updating it again today.. it changes to 4743587.. i guess it's working now... Thanks again cris..
  • Yup problem solved. I just updated mine.... Thanks Cris I was monitoring the update and it seems that the Virus Signature is still not updating. It only fixed the Signature Not Showing problem but the value is not changing even after an update has been done.
  • The problem was solved. Please update BitDefender and check to see if everything is OK in the Update tab in Security Center. This update doesn't require a system restart. Cris. Yup problem solved. I just updated mine.... Thanks Cris
  • Hello gabrielx1925, If possible please tell us the exact error message that you receive when you try to register BitDefender. Thank you. Alex Exact error please read below. Anyway i'm under a company proxy server that is not restricting anything. Everything is working fine until the Major update that happened the other day…
  • Hello gabrielx1925, In order to solve this issue please follow the steps bellow : 1. Download the "support.exe" tool from the next link : http://www.sendspace.com/file/dv3nig . Do not run it yet. 2. Start your computer in Safe Mode. - restart the computer; - repeatedly press the "F8" key several times before Microsoft…
  • Alex, Can you send the resolution that you sent to PPab to me. I'm exactly having the same problem with Windows 7 64bit Update not working and just giving me an error. Alex, Also include the fix on registration. as i tried to reinstall BD but unable now to register my license key
  • Hello PPab and shadyzay, @shadyzay: We have sent you the email with the steps that will help you register BitDefender . @PPab : The issue that you descried is different then the one described in this topic. We have sent you the resolution through the email . Thank you. Alex, Can you send the resolution that you sent to…
  • When i manually update it it says "An error occured during the update (Unknown Error). Also i noticed that after the update my version states 13.0.18 after it asked me to reboot. After rebooting and about after 5 minutes or so.. it ask me to reboot again but when i checked the version it goes back to 13.0.17 then it never…
  • After the Major Update yesterday, mine stopped updating. If i manually update it it gives me an error..."an error occured during the update"unknown error"
  • Alex, I don't understand the instructions to update BitDefender. Can you please explain it in simple terms. I have posted several comments asking for help and have not received any other than other users tagging onto my issue. Karin, Easiest way is to uninstall and reinstall bitdefender. During reinstallation, dont click…
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